Analyst, Sales Strategy

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership.
• Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.).
• Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews.
• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.
• Ability to handle ambiguity and problem solve using a structured, logical approach.
• Strong executive presence. Stakeholder and cross functional management experience critical.
• Data Infrastructure Requirements Gathering & Analysis - determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements.
• Knowledge Management - Ability to develop and facilitate practices that enable employees to create, use or share information efficiently and effectively.
• Results Orientation - Project confidence while expressing own thoughts and ideas with clarity, sincerity, and conviction. Communicate with passion and honesty. Shares a compelling business vision that engages and influences others.
• Statistics and Modeling Techniques - use various modeling techniques, such as process modeling, data modeling and use case diagrams to visually represent business requirements and system functionalities.
• Data Literacy & Attention to Detail - ability to read, understand, create, and communicate data as information, while doing so with attention to detail. Identifies, gathers, formulates, calculates, analyzes, and derives diverse sets of data. Communicates findings through a targeted information sharing process.
• Critical Thinking & Problem Solving - ability to objectively and systematically analyze information, ideas or situations to form well reasoned judgements or decisions. It involves using logical reasoning, evidence based analysis, and sound judgement to evaluate complex problems, patterns, and meaningful conclusions.

• 2-3+ years of professional experience, in a highly analytical role or strategy department
• Advanced Excel skills; experience with SQL and Tableau
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
• Strong communication skills to translate complex info into easily digestible insights and executive presentations
• Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
• Resilient Self-starter and high degree of motivation to go above and beyond the task at hand
• Highly collaborative style with strong networking skills across business functions
• Flexibility and ability to adjust on the fly to new demands; sense of urgency

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.