The Amazon Leo team is on a mission to create a connected world that will usher in a new era of global productivity and prosperity. Through a constellation of satellites in low earth orbit, we’re going to bring fast Internet to every individual, household, school, and business to empower everyone to collaborate, work, play, invent, and learn from any location, at any time, on any device.
The Product Manager - Technical will be at the forefront of defining requirements and building systems related to enterprise customers, order management, promotions, and other custom contractual terms. This role will develop the self service flow for enterprise customers.
This PM-T will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Leo services. The role will work in partnership with Leo Engineering,
AWS, and Amazon teams to execute the plan.
Key job responsibilities
The successful candidate plays the role of a business liaison, product and technology leader, and own the delivery of systems across the end to end customer journey.
- Work closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities
- Own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
- Possess great written and verbal communication skills and facilitate collaboration across multiple teams.
- Be structured and flexible at the same time to learn as the business evolves.
- Provide visibility and communicate extremely well, with responsibility to provide updates to VPs, author operation plans, business reviews documents, and communicate to the broader Leo and Amazon team.
- Be a seasoned product leader with a demonstrated history of leading
product strategy, technology solutions, data analytics, and customer experience.
- Thrive on ambiguity and have a track record of delivering large-scale technology products and/or led large operational or technical teams.
- Lead large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.
- The ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.
- Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools, such as
Tableau,
Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.