Product Engineer, GTM Growth Engineering

About the Team
GTM Growth Engineering builds autonomous and semi-autonomous AI systems that help OpenAI's go-to-market organization operate at massive scale. We design agents and product systems that reason over messy GTM context, identify high-value opportunities, prioritize accounts and leads, route judgment-heavy work, take routine actions, and learn from every outcome.

Our mandate is revenue leverage: systems directly tied to pipeline quality, revenue execution, sales productivity, and the speed at which OpenAI can bring its products to the world. The work sits at the intersection of product engineering, applied AI, data, and GTM operations.

The team builds the infrastructure and user experiences for agentic revenue workflows: signal quality, prioritization, routing, attribution, review queues, feedback loops, evals, and measurement. We focus on problems that need native product craft, deep system integration, and high standards for autonomy, reliability, safety, privacy, and operational simplicity.

About the Role
We're looking for a product engineer to help build highly autonomous agentic systems for GTM Growth Engineering. You will own meaningful product slices end to end: agent workflows, user experience, frontend implementation, backend APIs and services, data and state models, model and tool integrations, telemetry, evals, and launch readiness.

This is a role for engineers who want to build AI systems that do real work in production. You will partner with product, design, data, research, operations, and customer-facing teams to understand high-value workflows, define success metrics, and ship systems that improve pipeline quality, revenue execution, sales productivity, operational throughput, customer experience, and learning velocity.

The role is ideal for a strong product engineer who can move between product craft, agent behavior, systems engineering, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and harden systems that operate with increasing autonomy at scale.

What You'll Do

• Build autonomous and semi-autonomous GTM systems that identify opportunities, recommend or take next actions, route work, and learn from outcomes at scale.

• Own full-stack product slices from prototype through launch, hardening, instrumentation, evals, and iteration.

• Design agent workflows that combine LLM reasoning, tools, structured data, human oversight, and feedback loops.

• Create intuitive surfaces for humans to supervise, review, correct, and improve AI-driven workflows.

• Build reliable backend services, APIs, data flows, and stateful product surfaces that integrate with internal tools and customer-facing systems.

• Design feedback loops, evals, quality metrics, and launch-readiness criteria for AI systems that affect revenue and pipeline outcomes.

• Partner with product, design, data, research, sales, marketing, operations, support, and other GTM stakeholders to ship trustworthy products.

• Instrument the experience so we can understand usage, friction, quality, adoption, business impact, and operational health.

• Make pragmatic tradeoffs across autonomy, speed, quality, scalability, privacy, safety, and supportability in 0-to-1 product areas.
  

What We're Looking For

• Have 4+ years of experience as a software, product, or full-stack engineer building high-quality user-facing products.

• Strong frontend or full-stack engineering skills, with comfort across modern web apps, APIs, data models, stateful user flows, and instrumentation.

• Strong product judgment and a track record of turning ambiguous ideas into shipped product.

• Experience building in 0-to-1 or fast-moving product environments where user needs, product shape, and success metrics are still being discovered.

• Excitement about building AI systems that take action, use tools, make recommendations, coordinate with humans, and improve from feedback.

• A high bar for UX quality, interaction details, accessibility, reliability, and user empathy.

• Ability to use qualitative feedback, evals, and product data to identify friction, prioritize work, and improve outcomes.

• Clear written and verbal communication, especially when simplifying complex technical concepts for different audiences.

• Careful judgment when building AI-powered products that sit close to users, business processes, and operational decisions.

You Might Thrive If

• You want to build agentic systems that own real business outcomes from prototype through scaled operation.

• You are excited by products where agents, humans, and data work together in live operational workflows.

• You like product work where the right answer is discovered through shipping, measurement, and iteration.

• You can move between prototype speed and production-quality engineering without losing sight of the user or the business metric.

• You enjoy working with non-engineering partners and turning domain expertise into clear product experiences.

• You are energized by applied AI, autonomous workflows, growth systems, and products that help teams operate with more signal and focus.

• You have strong opinions about product craft but can adjust quickly as evidence comes in.
  

Nice to Have

• Experience building GTM, sales, support, growth, marketing, revenue, operations, or internal-product systems.

• Experience with AI products, LLM applications, agentic workflows, developer tools, or personalized user experiences.

• Experience with feedback loops, diagnostics, telemetry, experimentation, evaluations, or measurement systems.

• Experience building products where quality, reliability, privacy, safety, and human review matter.

• Experience building product surfaces used by both individual contributors and organizations, including admin, reporting, or support-readiness considerations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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