Staff Analytics Portfolio & Process Governance

San Mateo, CA (Remote Considered)

We are seeking a new Analytics Operations team member to serve as Staff Analytics Portfolio & Process Governance.  This role is responsible for establishing and optimizing the frameworks, tools, and processes that enable effective planning, execution, and governance of analytics work across the organization. Its critical to operate at both a strategic and operational levels, ensuring alignment between team-level execution and leadership priorities while driving consistency, transparency, and continuous improvement in how analytics work is planned and delivered.

Responsibilities

• Portfolio Framework Development & Governance
• Define, implement, and continuously refine portfolio governance frameworks to support effective work planning across analytics teams
• Establish standardized approaches for prioritization, capacity planning, and roadmap development
• Ensure alignment between analytics initiatives and broader business objectives
• Drive strategy and alignment of Executive-level Portfolio KPIs and reporting
• Develop clear, scalable documentation for portfolio governance processes, standards, and workflows
• Work Planning Tool Ownership
• Evaluate, select, and lead the implementation of a portfolio and collaboration tool that supports both team-level execution and leadership visibility
• Drive adoption and best practices for tool usage across portfolio team and analytics stakeholders
• Maintain and optimize the tool to ensure it meets evolving organizational needs
• Risk & Dependency Management
• Design and operationalize processes for identifying, tracking, and escalating risks, issues, and cross-team dependencies
• Enable proactive communication and mitigation strategies across teams and leadership
• Ensure visibility and accountability for critical blockers impacting delivery
• Process Documentation & Excellence
• Lead the design and optimization of end-to-end business processes, ensuring alignment with organizational strategy and operational goals
• Facilitate cross-functional workshops to gather requirements, map current-state processes, and identify opportunities for improvement
• Analyze process performance using data and metrics to identify bottlenecks, inefficiencies, and areas for automation
• Partner with stakeholders to design future-state workflows that enhance productivity, quality, and customer experience
• Collaborate with technology and analytics teams to integrate tools and systems that support optimized processes
• Drive organizational change efforts by developing transition plans, training materials, and communication strategies

What We’re Looking For:

• Bachelor’s degree in business, data science, computer science, or a related field
• 12+ years of experience in analytics operations, portfolio management, program management, or related disciplines within large-scale organizations
• Proven ability designing and implementing work planning frameworks and operating models
• Authority in architecting and deploying portfolio and program management (PPM) tools such as Wrike (preferred), Aha!, Jira, AirTable, MS Project/Planning, Asana, etc.
• Attention to detail with the ability to scale solutions
• Deep expertise in successfully implementing and managing agile delivery execution methodologies
• Excellent communication and presentation skills; able to influence technical and non-technical stakeholders at multiple levels – including VP-level and above
• Thrives in highly ambiguous environments to drive alignment across teams
• Unparalleled analytical and problem-solving skills, capable of operating at both tactical and leadership levels
• Driving force, collaborative, and comfortable operating in a fast-paced, global environment
• Continuous improvement mindset
• PMP (preferred), Six Sigma (black belt), or BPM process improvement certification or equivalent demonstrated experience