Cardiac Monitoring Technician - 3rd Shift

Job Overview

The Cardiac Monitoring Technician for the Clinical Operations team supports Zio AT Services, responsible for delivering high-quality patient care through accurate ECG analysis in a fast-paced, collaborative environment. This is a hybrid role that includes onsite and remote work with weekly in-office attendance, requires reliable high-speed internet, and offers opportunities for professional growth. Candidates must live 70 miles of the Deerfield office, unless otherwise designated as hybrid.

Essential Duties and Responsibilities: 

• Review 90-second ECG strip data and related algorithm findings for clinical accuracy and completeness, utilizing iRhythm’s Transmissions tools for 100% of all records.

• Continuously develop clinical knowledge, particularly ECG rhythm interpretation skills.

• Perform 100% of the quality assurance of reports provided to medical professionals and provide report format modifications and additions as requested.

• Communicate critical findings to medical professionals verbally and in writing, when applicable.

• Contact patients via telephone to obtain follow-up transmissions as indicated, when applicable.

• Adherence to HIPAA Guidelines and Good Clinical Practices.

• Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify).

• Meet or exceed the productivity and quality metrics as defined for the role.

• Successful completion of all required new hire training, onboarding, and ongoing compliance requirements.

• Demonstrate the ability to perform cardiac rhythm analysis and interpretation with accuracy and consistency.

• Proficiency with cardiac monitoring systems.

• Strong attention to detail and accuracy in arrhythmia interpretation and cardiac rhythms.

• Ability to work independently as well as collaboratively.

• Effective time management skills in a fast-paced environment.

• Commitment to quality, compliance, and continuous learning.

• Working knowledge of medical terminology related to cardiology.

• Demonstrated ability to perform cardiac rhythm analysis and interpretation with accuracy and consistency.

• Ability to maintain a high level of attention to detail and accuracy in all work performed.

• Demonstrated commitment to professionalism, ethical conduct, and the delivery of high-quality work products that support patient care and client needs.

• May be expected to participate in cross-training and production of Zio XT Final Reports.

• Perform other duties as assigned.

Education & Certifications

• Candidates are required to have a HS Diploma or equivalent.

• Associate degree or two years of college course work is preferred. 

• Candidates are required to possess a valid Certified Cardiographic Technician (CCT) certification or other approved licenses or certifications (e.g., Registered Nurse (RN) or Paramedic (EMT-P)) may be accepted in lieu of CCT certification, in accordance with company policy.

Experience

• Required Experience- Minimum of 1 year experience in healthcare, health insurance or medical device industry or the equivalent in education and/or training.

• Preferred Experience-

  • Experience in patient care, clinical operations, lab setting and/or another diagnostic environment

  • Minimum of 1 year ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, Nurse, Paramedic w/Critical Care Transport).

Knowledge, Skills & Abilities

• Strong interpersonal skills with demonstrated ability to coach, mentor, and facilitate training effectively. 

• Effective communication skills with the ability to communicate complex clinical content in an easy-to-understand manner. 

• PC Proficiency including working knowledge of Microsoft Outlook, other MS Office applications, Windows, and the Transmissions Tool 

• Intermediate to advanced rhythm interpretation skills. 

• Knowledge of medical terminology specific to cardiology 

• Ability to define problems, collect data, establish facts, and draw valid conclusions. 

• Detail-oriented with a commitment to quality and compliance. 

• Great work ethic and a desire to provide high quality outcomes (reports) to our clients and patients. 

Working Environment / Physical Demands

Ability to attend local 3rd shifts as required by business needs.