CSG Sales & Programs Strategy Manager

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 08/24/2026.

Salesforce is looking for a highly motivated team member to support and execute sales programs for Salesforce's Success Plans (Premier & Signature Success). This role contributes to pipeline development, revenue growth, and market coverage in support of Salesforce's NNAOV initiative.

This role supports key aspects of Success Plan sales programs, including program execution, performance tracking, partner coordination, and cross-functional collaboration. The role requires strong analytical skills, attention to detail, intellectual curiosity, and a passion for operationalizing data-driven insights.

Responsibilities:

• Support the identification, operationalization, and measurement of sales programs targeting new revenue and attrition risk.

• Partner closely with aligned sales and renewals teams, serving as a reliable resource and point of contact.

• Build reports and dashboards to track program performance and surface insights for senior leadership.

• Assist in preparing executive-ready presentations summarizing program impact, successes, and opportunities.

• Contribute to cross-functional projects representing the Success Plans team and help drive strategy forward.

• Navigate time zone complexity and regional nuance to effectively support globally distributed teams.

Desired Skills/Experience:

Experience

• 6+ years of relevant experience in Sales Programs, Sales Strategy, Sales Operations, or related fields (or equivalent experience)

• Experience working with or supporting international/regional sales or Go-To-Market teams preferred

• Proven ability to build relationships across functions and manage competing priorities

• Degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Skills

• Analytical mindset with comfort working in data — Excel/Google Sheets, Salesforce reports, Tableau or similar

• Understanding of business metrics and ability to connect program activity to strategic goals

• Comfortable utilizing AI tools to drive efficiency and scale in Sales Programs

• Strong written and verbal communication skills, including experience preparing presentations or executive summaries

• Detail-oriented and highly organized, with the ability to manage multiple workstreams across regions and time zones

• Self-starter who thrives in a fast-paced, collaborative, globally distributed environment

• Familiarity with Salesforce products and platform a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.