Join us as we grow Amazon's Grocery and Retail businesses! We are passionate about creating a shopping experience that customers will love. If you’re interested in a fast-paced, ambiguous, and highly-collaborative environment that’s more start-up than big company, we want to talk to you.
The Sr. Program Manager will support Amazon’s physical retail stores though the development of new business lines and expansion of existing businesses. They will manage key workflows to define new businesses, bringing stakeholders together to take new store concepts from idea, to pilot, to rollout. The Sr. Program Manager will also support strategic planning of new store growth, project manage a variety of expansion initiatives, and manage the development lifecycle of piloting new concepts. They will work with business leaders to execute on short- and long-term strategies and collaborate with internal stakeholders to build processes and tools allowing us to scale. This position is a central role in Amazon’s strategic store growth planning and execution.
An ideal candidate for this role will be familiar with startup environments, have experience in retail real estate strategy and development, and possess strong organization and program management skills.
Key job responsibilities
- Manage the critical path of pipeline and enterprise business lines. Develop a critical path timeline, identify key stakeholders, manage working groups, and hold the team accountable to delivering key inputs on time.
- Manage workflows to holistically define a new store concept including: store size and footprint, real estate site criteria, key differentiators and value proposition, economic model including topline sales forecasting and
P&L inputs,
segment share opportunity size, among others.
- Own program status reporting as well as site-specific pipeline and enterprise reporting to senior leadership and stakeholder teams, ensuring critical milestones are understood and actioned upon.
- Author documents that outline strategic as well as tactical plans that will be presented to senior leadership.
- Identify areas of risk to project timelines, and escalate to program leadership in a timely manner.
- Drive new store expansion and enterprise process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metrics.
- Technical acumen to be able to continue progressing our store launch program forward while improving and maintaining data fidelity
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 2+ years of driving process improvements experience
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 115,600.00 - 160,000.00
USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00
USD annually