Prime Video is transforming how content creators distribute their work to global audiences. We are seeking an innovative Sr. Program Manager with expertise in AI integration, workflow automation, and prompt engineering to work across Prime Video, Prime Video Direct, and Trust & Safety Content Policy teams. This role will focus on defining and driving large-scale AI-driven initiatives within Prime Video's Content Acquisition & Prime Video Direct teams, with a strong focus on workflow automation, SOP generation, content quality, and acquisition.
As a Sr. Program Manager you will be responsible for developing and executing comprehensive strategies that leverage AI technologies, agents, workflow automation tools, and advanced prompt engineering techniques. Your role will involve both building tools that help accelerate and automate internal processes as well as external processes and workflos that safeguard our service, protecting users and content creators.
The ideal candidate must excel in strategic AI implementation while addressing the unique challenges of a large - and have demonstrate success in delivering results in automation. Success in this role requires a deep understanding of AI technologies, prompt engineering, and the ability to adapt quickly in a dynamic content distribution environment.
Responsibilities
• AI and Automation Driven Enhancements for Prime Video & Prime Video Direct: Develop and implement AI-powered strategies to enhance content acquisition, moderation, rights management, and policy enforcement for self-submitted content.
• AI Integration in Content Review Process: Leverage AI and
machine learning to streamline and improve the efficiency of content review processes for Prime Video & Prime Video Direct submissions.
• Prompt Engineering for Content Analysis: Design and optimize AI prompts specifically for analyzing and categorizing self-submitted content, ensuring compliance with platform policies and industry standards.
• AI-Enhanced Metadata Validation: Implement AI solutions to verify and enhance metadata provided by content creators, improving discoverability and compliance.
• Automated Copyright Protection: Develop AI-driven systems to detect and prevent copyright infringement in self-submitted content.
• AI-Powered Risk Assessment: Create and refine AI models to assess potential risks associated with new content submissions, prioritizing human review where necessary.
•
Cross-Functional AI Implementation: Collaborate with product, engineering, and legal teams to integrate AI solutions into Prime Video Direct's existing infrastructure and workflows.
• AI Compliance for Global Marketplaces: Ensure AI systems are adaptable to various regional content regulations and cultural sensitivities across Prime Video Direct's global marketplaces.
• Continuous AI Learning and Adaptation: Implement systems for continuous learning and improvement of AI models based on new content trends and emerging Trust & Safety challenges in the self-publishing space.
• AI Performance Metrics and Reporting: Develop comprehensive metrics to measure the effectiveness of AI integrations in Trust & Safety processes, and report findings to senior leadership.
Internal job description
Basic qualifications
• 5+ years of product, program, or project management experience
• Demonstrated experience with workflow automation, developing and automating AI agents and workflows above and beyond having a general interest in AI
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred qualifications
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 127,200.00 - 172,100.00 USD annually